To help Trident Services Australia combat the impacts of the “Great Resignation” (2022), find staff quickly for key roles and advertise beyond traditional job platforms (e.g. Seek).
Design creative that captures attention.
Advertise on the channels candidates were searching on.
Convert potential recruits for critical skills shortages.
We worked with both the Communications, and People & Culture teams to identify key workforce shortages and profiles for suitable candidates.
We used this to then create motivations in line with the brand proposition and benefits of being a Trident employee. We developed a social media paid recruitment strategy that aimed to:
1. Enable brand growth and recruitment sustainability in the long-term
2. Drive website traffic to tridentservices.com.au for job seekers to submit an expression of interest (EOI) and/or apply directly
3. Generate website traffic to third-party job boards (seek.com.au)
We rolled-out paid social media advertising with monthly tactical and always-on brand awareness activity.
This paid advertising saw us drive over 1,000 new prospective employees to their dedicated landing pages each month.
Some bespoke, highly geo-located campaigns such as security guards for NYE were so successful, that they were turned “off” early due to positions being filled within 7 days of the 14-day campaign.
Critical skills shortages, filled!
With a shortage of teachers Australia-wide, Brisbane Catholic Education approached Media Mortar to get help to build a strong pipeline of prospective employees (staff and teachers) for the corporate office and their 145+ schools, using LinkedIn and Meta Advertising.
Awareness for working for BCE over any other education employer
A campaign strategy to reach key audiences across Queensland
Ads (both copy and creative) to engage audiences, capture attention and stop the scroll
Traffic to the website to find more information
During discovery it was identified that the BCE brand wasn’t often considered amongst their target audience.
In order to achieve our goals, we created a two-pronged approach to firstly build awareness of BCE and their job opportunities, as well as acquire new leads for their HR team to nurture.
We identified four key audiences and did a deep-dive to understand their motivations and pain points when it came to employment. From there, we designed audience-tailored ads using the BCE branding and campaign taglines and developed targeted, geo-located campaigns for each audience on Facebook, Instagram and LinkedIn.
The campaigns ran for 3 months and utilised a mixture of carousel, single-image and video ads to help portray the culture and benefits of working at Brisbane Catholic Education.
The campaign generated over 20,000 clicks through to the BCE job landing page – where they could continue on to apply for a job or join the expression of interest forms.
LinkedIn campaigns drove high-quality leads at a cost per click of $1.26 and Meta campaigns were averaging $0.35 per click – proving an affordable way to reach their audience.
The best performing creative was the unbranded content – proving a valuable learning for the next iteration of recruitment advertising
Following the devastating impacts of TC Jasper and its ongoing impacts on water supply, our team was asked to deliver a water campaign that would help navigate both the community and visitor economy through Level 4 water restrictions during its busiest tourist season, Easter.
A clear communications strategy with key messages and stakeholders identified
A toolkit of assets so every operator had all the facts to hand about the availability of water
A suite of collateral including infographics that explained the critical question – why if there’d been so much water, was there none to go around
We started with a communications strategy and plan to anchor all messages, gain clarity on FAQs and identify subject matter experts in the region.
This served as the foundation for all campaign materials and helped anchor the campaign tagline “Preserve Paradise” which was used on all campaign assets.
To expedite the distribution of this information to both the community and visitors, we created campaign assets including factsheets, in-room cards, posters and social media tiles to share what you as both a resident and visitor could do to preserve the region’s life source, water.
The campaign materials were distributed to both community and visitors ahead of the peak Easter break in 2024.
This included:
– Logo Device
– Factsheets
– Posters
– Social Tiles & Captions
– In-Room Signage
– Landing Page for TC Jasper housing the creative
To capture the annual cyber security industry conference via social media so that their internal events team could focus on the core delivery of running an event – programming and attendee satisfaction. We were tasked with covering key sessions and creating daily highlight reels from vox pops with speakers, delegates and sponsors – capturing the mood and energy of the event to encourage online engagement from attendees and support the pre-promote of future events.
Content on the ground across two days of conference
Live to the world why attend an AUSCERT event
The community questions coming through on social media
Our roving reporter duo immersed themselves into the conference conducting interviews with attendees across the two-day event to share the collaboration and excitement.
A jam-packed schedule that included keynote sessions, breakout sessions, and panel discussions was covered by our roving reporters.
We created key takeaway posts and Instagram stories capturing everything from the lego building competitions, key sessions and speakers, to gala dinner entertainment.
We published content across Facebook, LinkedIn, Twitter and established Instagram as a brand-new channel.
Our content included:
– 4 curated highlight reels
– 19 Instagram stories
– 22 posts per channel
Check out some of the content captured below.
Feeling the recruitment impacts following COVID-19, our team were invited in to assist Brisbane Airport Corporation’s (BAC) HR team to ‘show not tell’ why prospective employees should consider working at Brisbane Airport. The campaign timing was challenging as there was a record low unemployment rate in Australia and the airport needed to fill a large number of roles associated with terminal developments. Our response centered on these three things:
Prospective employees would work for Brisbane Airport
It’s like to work for Brisbane Airport
To create advocacy amongst existing employees to position Brisbane Airport as an employer of choice
Our work began with the core foundations of any campaign – strategy – wherein we developed a creative platform (tagline and campaign device) to anchor the whole campaign.
From there we underwent a content overhaul of the careers page which included:
– Updating of the careers website copy content to focus more on the future and included employee value statements
– Created long-form interview pieces to explain some of the flexible working arrangements in place for staff rather than gloss over them in a job description by simply saying “flexible working conditions”
– Creating a LinkedIn toolkit to assist in sharing campaign messaging and positioning the wider business to use LinkedIn to encourage Brisbane Airport to cement its position as an employer of choice
– A paid LinkedIn awareness campaign to underpin the entire campaign
We developed:
– Campaign Device
– Campaign Tagline
– Longform editorial content about employees
– Paid social campaign
Western Downs was looking to grow brand reach and drive visitation to the region targeting domestic travellers located in the South East Queensland drive market. We were engaged to re/start Facebook and Instagram channels, and show audiences why they should #ExperienceWesternDowns.
A robust social media strategy for the regional destination
Awareness for the region amongst core audiences e.g. drive market
The audience towards the path to purchase
Media Mortar developed a social media strategy and content pillars to achieve Western Downs’ goals of growing brand reach and driving visitation by targeting their audience early in the customer travel cycle. We delivered:
– Always-on organic social media posts, reels and stories
– Monthly and quarterly reporting of social media results
– Ongoing collaboration with the Western Downs team, small businesses and operators
– Introduction of new content series e.g. The People Who Make It
During our tenure, we achieved the following results:
– Grew Instagram by over 100% under our tenure (organic only)
– Grew Facebook by over 11x the original following through both organic and paid means
One of Australia’s most rugged and raw offroad rallies, the ARB Goondiwindi 400, engaged our team to create an event strategy to “take their event to the next level”. At the time, the event sat at a cross-road of opportunity, having run for 45 years in a similar format. The objectives of the strategy were to:
Local economic activity for the host destination, Goondiwindi
External visitation to the destination
The profile and appeal of the destination
Overall event revenue
Our team developed an in-depth event strategy, with a forward-marketing plan anchored to three core opportunities we saw for the event.
1. Event Marketing – establishing clear and achievable event marketing foundations to increase attendance and drive revenue
2. Event Elevations – introducing more experiential touch points to improve the event experience and encourage return visitation
3. Funding Sustainability – find avenues (i.e. grants) to ensure event viability in the face of an aging and/or already committed volunteer base
The event strategy developed in 2023 was used by the event to successfully submit a QDEP Grant in 2024 for funding for event marketing.
The strategy was successfully implemented to:
– Increase competitors
– Increase local attendance
– Increase out-of-town attendance
To manage the retail content function of the business on Facebook and Instagram, and build awareness of the retail offering, ultimately leading towards conversion. Together with the Airport’s social media team, we assist to:
Awareness of the retail offering within the terminals
Brand advocacy and loyalty amongst frequent flyers
Content that taps into social media trends to position the Brisbane Airport as a social media leader
We started by refining our learnings from the previous year’s management of Brisbane Airport’s retail channels and introduced lo-fidelity vertical videos alongside organic multi-image posting to follow social media best practice.
In FY24 this included:
– Creating more vertical video to add into the feed to support static posts
– Mapping out a monthly content plan for social media to ensure all content pillars are hit and ensure a balance between proactive and reactive content
– Implementing learnings from monthly reporting and analysis
– Collaborating more with retailers and their marketing teams for cross-promotion
We’ve seen the following growth rate across one year of management:
– 7 percent Facebook channel growth (new followers)
– 24 percent Instagram channel growth (new followers)
– 9,000 average reach per reel
– Increase in all core audience segments targeted
When it comes to promoting food, beverages and hospitality, we know people eat with their eyes. Accordingly, to build awareness for Airport Retail Group Australia’s eight restaurant and cafe venues within Brisbane Airport, we are engaged to create quarterly visual content packages to ensure the menu is captured for social media distribution. The objectives are simple:
(Rather than tell!) the quality of airport hospitality – it’s no longer a place of just fast food chains and greasy hot box food.
Awareness of the airport food experience.
Prospective passengers and guests to plan their airport transit – perhaps allowing a little extra time to relax and enjoy a meal with ARGA.
In capturing content for ARGA, we always anchor our work into a style guide and brand strategy. When it comes to visual content, this includes developing a shot list, mood board, run sheet and plan for the day.
Most of the work of production sits in the pre-production phase, where we work with the client to ensure we are capturing enough content to power their social media channels for the quarter ahead, along with any key marketing activity that’s planned e.g. award submissions.
See our images in action for ARGA on the following channels:
Guide Dogs wanted to educate and equip partner organisations on how to improve accessibility in their businesses. They asked us to design educational materials that could be easily distributed and read by partnering businesses, enabling them to understand how to make their business more accessible to people with low vision or blindness.
Their objectives were to:
Materials that easily communicated how to improve accessibility
Audiences on how they could make simple changes that had a huge impact
Partnering organisations to work towards becoming more accessible for people with low vision or blindness
After receiving the initial brief, we collaborated with the Guide Dogs marketing team to design a suite of easily distributable, designed PDF materials ranging from a master toolkit to fact sheets and checklists.
To complement these materials, we also facilitated a multi-location photoshoot using talent with low-vision and blindness, to highlight the accessible features of hero locations to provide as visual examples (and to build out Guide Dog’s suite of social media content).
We provided a range of printed collateral (all in-line with Guide Dogs and Queensland Government branding).
– 250 images for use in their content library
– 50 page Accessibility and Inclusivity Guidelines toolkit
– 2 x designed checklists
– 4 x designs factsheets
– 1 x word template for distribution
View the final toolkit here.
43 Gloucester St,
Highgate Hill QLD 4101
0411 085 226