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Focus on Carlsberg beer with woman in background at table

The Brief:

To capture the annual cyber security industry conference via social media so that their internal events team could focus on the core delivery of running an event – programming and attendee satisfaction. We were tasked with covering key sessions and creating daily highlight reels from vox pops with speakers, delegates and sponsors – capturing the mood and energy of the event to encourage online engagement from attendees and support the pre-promote of future events.

1

capture

content on the ground across two days of conference

2

sharing

live to the world why attend an AUSCERT event

3

managing

the community questions coming through on social media

Adam Spencer presenting to panel on stage

Our Response:

Our roving reporter duo immersed themselves into the conference conducting interviews with attendees across the two-day event to share the collaboration and excitement.

A jam-packed schedule that included keynote sessions, breakout sessions, and panel discussions was covered by our roving reporters.

We created key takeaway posts and Instagram stories capturing everything from the lego building competitions, key sessions and speakers, to gala dinner entertainment.

AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot

The Results:

We published content across Facebook, LinkedIn, Twitter and established Instagram as a brand-new channel.

Our content included:
– 4 curated highlight reels
– 19 Instagram stories
– 22 posts per channel

Check out some of the content captured below.

AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot AUSCERT Roving Reporter example - Screenshot

The Brief:

Feeling the recruitment impacts following COVID-19, our team were invited in to assist Brisbane Airport Corporation’s (BAC) HR team to ‘show not tell’ why prospective employees should consider working at Brisbane Airport. The campaign timing was challenging as there was a record low unemployment rate in Australia and the airport needed to fill a large number of roles associated with terminal developments. Our response centered on these three things:

1

WHY

Prospective employees would work for Brisbane Airport

2

What

It’s like to work for Brisbane Airport

3

HOW

To create advocacy amongst existing employees to position Brisbane Airport as an employer of choice

Woman at airport with 'Welcome to our World' in writing

Our Response:

Our work began with the core foundations of any campaign – strategy – wherein we developed a creative platform (tagline and campaign device) to anchor the whole campaign.

From there we underwent a content overhaul of the careers page which included:
– Updating of the careers website copy content to focus more on the future and included employee value statements
– Created long-form interview pieces to explain some of the flexible working arrangements in place for staff rather than gloss over them in a job description by simply saying “flexible working conditions”
– Creating a LinkedIn toolkit to assist in sharing campaign messaging and positioning the wider business to use LinkedIn to encourage Brisbane Airport to cement its position as an employer of choice
– A paid LinkedIn awareness campaign to underpin the entire campaign

Man smiling standing in airport with hi-vis Group of individuals stacked on top of each other looking at camera Woman standing at airport smiling

The Results:

See the campaign in action here.

We developed:
– Campaign Device
– Campaign Tagline
– Longform editorial content about employees
– Paid social campaign

Woman smiling with campaign device wording 'Welcome to our world'

The Brief:

Western Downs was looking to grow brand reach and drive visitation to the region targeting domestic travellers located in the South East Queensland drive market. We were engaged to re/start Facebook and Instagram channels, and show audiences why they should #ExperienceWesternDowns.

1

create

A robust social media strategy for the regional destination

2

build

Awareness for the region amongst core audiences e.g. drive market

3

encourage

The audience towards the path to purchase

Car with camper trailer driving over bridge

Our Response:

Media Mortar developed a social media strategy and content pillars to achieve Western Downs’ goals of growing brand reach and driving visitation by targeting their audience early in the customer travel cycle. We delivered:

– Always-on organic social media posts, reels and stories
– Monthly and quarterly reporting of social media results
– Ongoing collaboration with the Western Downs team, small businesses and operators
– Introduction of new content series e.g. The People Who Make It

Two people sitting near campfire with camper in background Two people walking along wooden bridge in forest Cottage in country

The Results:

During our tenure, we achieved the following results:

– Grew Instagram by over 100% under our tenure (organic only)
– Grew Facebook by over 11x the original following through both organic and paid means

Person looking at stars

The Brief:

One of Australia’s most rugged and raw offroad rallies, the ARB Goondiwindi 400, engaged our team to create an event strategy to “take their event to the next level”. At the time, the event sat at a cross-road of opportunity, having run for 45 years in a similar format. The objectives of the strategy were to:

1

GENERATE

Local economic activity for the host destination, Goondiwindi

2

ATTRACT

External visitation to the destination

3

ENHANCE

The profile and appeal of the destination

4

Increase

Overall event revenue

Rally car racing

Our Response:

Our team developed an in-depth event strategy, with a forward-marketing plan anchored to three core opportunities we saw for the event.

1. Event Marketing – establishing clear and achievable event marketing foundations to increase attendance and drive revenue

2. Event Elevations – introducing more experiential touch points to improve the event experience and encourage return visitation

3. Funding Sustainability – find avenues (i.e. grants) to ensure event viability in the face of an aging and/or already committed volunteer base

ARB Gundy rally car mid-air Close up shot of rally car ARB Gundy buggy racing

The Results:

The event strategy developed in 2023 was used by the event to successfully submit a QDEP Grant in 2024 for funding for event marketing.

The strategy was successfully implemented to:
– Increase competitors
– Increase local attendance
– Increase out-of-town attendance

Rally car racing down track

The Brief:

To manage the retail content function of the business on Facebook and Instagram, and build awareness of the retail offering, ultimately leading towards conversion. Together with the Airport’s social media team, we assist to:

1

Build

Awareness of the retail offering within the terminals

2

encourage

Brand advocacy and loyalty amongst frequent flyers

3

create

Content that taps into social media trends to position the Brisbane Airport as a social media leader

Women walking through shop at airport

Our Response:

We started by refining our learnings from the previous year’s management of Brisbane Airport’s retail channels and introduced lo-fidelity vertical videos alongside organic multi-image posting to follow social media best practice.

In FY24 this included:
– Creating more vertical video to add into the feed to support static posts
– Mapping out a monthly content plan for social media to ensure all content pillars are hit and ensure a balance between proactive and reactive content
– Implementing learnings from monthly reporting and analysis
– Collaborating more with retailers and their marketing teams for cross-promotion

Brisbane Airport Social Media Screenshot Example Brisbane Airport Social Media Screenshot Example

The Results:

We’ve seen the following growth rate across one year of management:

– 7 percent Facebook channel growth (new followers)
– 24 percent Instagram channel growth (new followers)
– 9,000 average reach per reel
– Increase in all core audience segments targeted

Young woman browsing store in airport while pulling a bag

The Brief:

When it comes to promoting food, beverages and hospitality, we know people eat with their eyes. Accordingly, to build awareness for Airport Retail Group Australia’s eight restaurant and cafe venues within Brisbane Airport, we are engaged to create quarterly visual content packages to ensure the menu is captured for social media distribution. The objectives are simple:

1

SHOW

(Rather than tell!) the quality of airport hospitality – it’s no longer a place of just fast food chains and greasy hot box food

2

build

Awareness of the airport food experience

3

encourage

Prospective passengers and guests to plan their airport transit – perhaps allowing a little extra time to relax and enjoy a meal with ARGA.

A lady in a maroon dress pulling a suitcase while strolling past a cafe in an airport

Our Response:

In capturing content for ARGA, we always anchor our work into a style guide and brand strategy. When it comes to visual content, this includes developing a shot list, mood board, run sheet and plan for the day.


Most of the work of production sits in the pre-production phase, where we work with the client to ensure we are capturing enough content to power their social media channels for the quarter ahead, along with any key marketing activity that’s planned e.g. award submissions.

A man and woman sitting in a bird-cage style booth eating food and chatting Two women clinking glasses while sitting by the window at the airport A table with plates of food and drinks

The Results:

See our images in action for ARGA on the following channels:

@thelordlamington
@windmillandco
@theaviary

A young lady with a suitcase looking at a menu in an airport terminal

The Brief:

Guide Dogs wanted to educate and equip partner organisations on how to improve accessibility in their businesses. They asked us to design educational materials that could be easily distributed and read by partnering businesses, enabling them to understand how to make their business more accessible to people with low vision or blindness.

Their objectives were to:

1

DESIGN

materials that easily communicated how to improve accessibility

2

EDUCATE

audiences on how they could make simple changes that had a huge impact

3

Empower

partnering organisations to work towards becoming more accessible for people with low vision or blindness

Our Response:

After receiving the initial brief, we collaborated with the Guide Dogs marketing team to design a suite of easily distributable, designed PDF materials ranging from a master toolkit to fact sheets and checklists.

To complement these materials, we also facilitated a multi-location photoshoot using talent with low-vision and blindness, to highlight the accessible features of hero locations to provide as visual examples (and to build out Guide Dog’s suite of social media content).    

Example of document Example of document Example of document

The Results:

We provided a range of printed collateral (all in-line with Guide Dogs and Queensland Government branding).

– 250 images for use in their content library
– 50 page Accessibility and Inclusivity Guidelines toolkit
– 2 x designed checklists
– 4 x designs factsheets
– 1 x word template for distribution

View the final toolkit here.


.

The Brief:

We worked with cyber security organisation AUSCERT to create the branding for their annual conference (2024) and refresh their corporate brand. AUSCERT’s clients and conference attendees typically don’t like change, so we were challenged with working out how to bring the digital experience to a physical event, and how to bring their audience on the journey to embrace the new corporate branding. Our goals were simple:

1

CREATE

A new powerful conference brand that resonates with conference audience

2

Refresh

Their existing corporate brand to reflect AUSCERT’s key messages and identity

3

Build

Advocacy amongst target audiences to embrace the new branding

AUSCERT Conference Branding - Main Stage

Our Response:

The conference brand was brought to life at the event through clever signage and booths that had interactive elements. We also designed merchandise and stickers so attendees could take the branding home with them.

To engage their target audience to embrace the new corporate branding, we ran a brand activation at the conference, where attendees could partake in a scavenger hunt. The scavenger hunt had a mix of digital and on-location tasks and clues which guided participants to key brand touch points including social media channels, client booths and registration desks. The final step in the scavenger hunt saw participants stating the new brand’s tagline in a clear voice; ‘Allies in cyber security’.

AUSCERT conference branding - lock picking AUSCERT conference branding - lock picking village

The Results:

Conference registrations were at record numbers, with over 800 attendees each day of the conference.

Attendees were able to easily remember both the conference theme and new corporate brand tagline. You can view their new brand via their website here.

Over 100 people participated in the scavenger hunt, creating opportunities for the AUSCERT team to engage directly.

Our team have been engaged to design the 2025 Conference branding based on the success of this project.

AUSCERT Team

The Brief:

Our team were engaged to deliver a tourism rebrand and brand story for the Central Highlands region. This Queensland LGA encompasses Blackwater, Emerald, Carnarvon Gorge and the Sapphire Gemfields, approximately four hours inland from the city of Rockhampton.

The challenge for the region was the LGA had no clear articulation of their brand story, unique selling proposition or reason for travellers to visit the Central Highlands over any other. In fact, after conducting focus groups in region with consumers, their branding problem was so dire that customers didn’t even know what region they were staying in even if they’d been in the Central Highlands for days or weeks at a time.

1

create

A new tourism brand that conveyed the ‘what’, ‘where’ and most importantly ‘why’ visit.

2

roll out

Develop a style guide that ensured consistent usage of the new brand across all marketing outputs.

3

develop

A tourism toolkit to ensure operators from across the region could leverage the new brand.

Central Highlands logo

Our Response:

After a discovery session to diagnose the problem, we established that we needed to create:

– A new consumer logo
– A new consumer-facing destination name
– Style Guide with cues for all visual and written content
– Tagline for use in marketing and the destination
– Brand Story to unify the destination with core themes
– A marketing action plan, including content pillars
– A toolkit for industry to leverage the new brand

Central Queensland Highlands Explore More campaign Emerald Explore More Blackdown Tableland

The Results:

Transforming the brand to a brand that is easily recognised and represents the full region.

See the brand in action here.

Stay 3 Pay 2 campaign Branding example 1 Ask about upgrade

The Brief:

We were engaged by Carlsberg to restart their inactive social media channels and grow their following, while still contributing towards the brand’s overall goals of increasing awareness and driving trial of their products.

1

restart

Dormant social media channels

2

drive

Trial of products both in bars and via distributors (bottle shops)

3

increase

Awareness of the product in the international beer market

Ice bucket with Carlsberg beer and people in background

Our Response:

After creating a strategy, we looked at three major above-the-line activities they had planned, working out how to leverage further with their digital content. We provided the digital lens to the following campaign activities:

Carlsberg x Liverpool FC: Carlsberg reached 30 years sponsoring Liverpool FC and to celebrate this, they released limited edition cans. We aided in the announcement and release of these cans via social media competitions, social media ads and content calendars while ensuring all content was checked by the Alcohol Industry’s regulating body; ABAC.

Carlsberg 175th Anniversary: Carlsberg was celebrating a milestone – 175 years of operating. We identified this milestone created opportunities to grow the social media channels, generate awareness and drive trial via a social media campaign. To celebrate their birthday, we facilitated a giveaway of 175 items with the entry mechanics being to follow the account (grow the channel’s following) and tag a friend (use our followers as advocates to create awareness).

175 years Carlsberg Bottle of Carlsberg beer sitting next to glass of beer Ice bucket filled with Carlsberg beer

The Results:

Like all social media, it’s the marriage of organic and paid content that generates the best results. Accordingly, when paired together we were able to generate over one million impressions.

The competitions we ran held an engagement rate of 14% – social media gold for an account that hadn’t communicated with audiences for a significant period.

Over five months, we were able to achieve over 20% channel growth – so the brand has a larger warm audience to communicate with their always-on organic socials.

Two bottles of beer held in a hand

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