Western Downs Regional Council: Social Media Management – Media Mortar Skip to content

Western Downs Regional Council: Social Media Management

Sunset over water

The Brief:

Western Downs was looking to grow brand reach and drive visitation to the region targeting domestic travellers located in the South East Queensland drive market. We were engaged to re/start Facebook and Instagram channels, and show audiences why they should #ExperienceWesternDowns.

1

create

A robust social media strategy for the regional destination

2

build

Awareness for the region amongst core audiences e.g. drive market

3

encourage

The audience towards the path to purchase

Car with camper trailer driving over bridge

Our Response:

Media Mortar developed a social media strategy and content pillars to achieve Western Downs’ goals of growing brand reach and driving visitation by targeting their audience early in the customer travel cycle. We delivered:

– Always-on organic social media posts, reels and stories
– Monthly and quarterly reporting of social media results
– Ongoing collaboration with the Western Downs team, small businesses and operators
– Introduction of new content series e.g. The People Who Make It

Two people sitting near campfire with camper in background Two people walking along wooden bridge in forest Cottage in country

The Results:

During our tenure, we achieved the following results:

– Grew Instagram by over 100% under our tenure (organic only)
– Grew Facebook by over 11x the original following through both organic and paid means

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